• HOW ON-LINE COMPLAINT WORKS?

DO YOU CLAIM COMPENSATION FOR LOST LUGGAGE OR DELAYED FLIGHT?

Send e-Complaint to the airline! Get help from Air Passenger Watchdog "Friendly Flying" experts!

Why NICE FLIGHT?

We create a new level of service quality & we do it with passion! We deliver this professional tool having you in mind.
NICE FLIGHT – a web based system of servicing airline passenger complaints created by professionals.
Thanks to us each trip can leave nice memories!

Unforeseen problems during your trip?

Delayed departure and your important meeting cancelled, lost luggage and unplanned expenses, or maybe lack of care at the airport or low level of service on board? With NICE FLIGHT you can place a complaint about these or a few other instances.

Use your rights!

Despite strong protection provided by EU Legislation, do you have difficulties in exercising your rights and feel frustrated when carriers do not respect them? NICE FLIGHT's mission is to "straighten the paths" for passengers in the area of enforcing passenger rights.

e-Complaint in 4 minutes

Do not want to lose your time on writing complaints and create unnecessary paperwork? Not sure how to do it, where and to whom send your claim? NICE FLIGHT will enable you in quick and easy professional online pathway, so you can send your claim directly to an airline.

We monitor your complaint!

NICE FLIGHT provides you with fast, simple and effective e-complaint & monitoring of your case by Air Passenger Watchdog "Friendly Flying". You file your complaint & we monitor the proces for you! If an airline acceptes your claim, you will get 100% compensation, we do not charge you commission fees!

Airlines on the platform NICE FLIGHT

AIR BALTIC
ALITALIA
AEROFLOT
BRITISH AIRWAYS
CZECH AIRLINES CSA
EASYJET
EL-AL ISRAEL AIRLINES

ENTER AIR
EMIRATES
LUFTHANSA
NORWEGIAN
PLL LOT
QATAR AIRWAYS

RYANAIR
SMALL PLANET
SWISS
TAP PORTUGAL
TURKISH AIRLINES
TRAVEL SERVICE AIRLINES
WIZZAIR

You can achieve more with us!

We do not limit your rights to claiming for cancelled or delayed flight.
At NICE FLIGHT you can also file complaints on more cases:

Flight disruption

  • Delayed flight
  • Cancelled flight
  • Information & passenger care at the airport in case of disrupted journey
  • Denied boarding in case of overbooking
  • Change of class of travel, so called downgrading
  • Loss of connecting flight

Hand luggage
& registered baggage

  • Damaged baggage
  • Delayed baggage
  • Lost baggage
  • Stolen baggage items

Ticket & Contract of Carriage

  • Reservation process, including online
  • Clear pricing, including additional charges
  • Ticket refund
  • Taxes refund
  • Post selling service

Customer
Service

  • Check-in
  • Boarding the aircraft
  • Service onboard
  • Quality of meals
  • Any form of discrimination, e.g. connected with reduced mobility
  • Travel with a child
  • Travel with a pet

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